To place an order, you can use our online Order Form.
Alternative, you can send your order by phone, email or fax. Below in this page, you will see all the details for our ordering methods
(go directly to Ordering Methods)
How does the online Order Form work?
Our online Order From is separated in 3 easy steps:
In step 1, you can see the CD, DVD, LP products you have added in your shopping cart and wish to order.
You can add/remove and change quantities. If you are not using the shopping cart, you can add
the product code you wish to order, in the field "Product Code" of the form.
In step 2, you fill out your shipping and contact information.
(Full Name, Address, Post/Zip Code, City, State, Country, e-mail and/or telephone number)
In step 3, you select your prefered Payment and Shipping Method.
Available Payment Methods:
Credit/Debit Card (Visa, Visa Electron, MasterCard) (?)
In this step you can also select if you wish the Economy Shipment (all products shipped in one package as soon as they are available)
or Fast Shipment (the available products are shipped immediately and the rest of the products are shipped seperately as soon as they are available).
After you have completed the above steps, by pressing the "Submit Order" button, your order will be placed. You will be automatically redirected to the
confirmation page. If you have submitted an e-mail address, you will also receive a confirmation e-mail.
In case you are receiving an error or experience any problem with our online Order Form, please see the
"Order Form Troubleshooting".
All personal information submitted, will be used only for the completion of your order and will under no circumstances be used for any purposes other than the ones you
have provided them for. We are deeply committed to protect the privacy of our customers.
(See our privacy policy)
Have you received my order?
After completing and submitting the Order Form, you will receive and automatic confirmation e-mail (if you have submitted an e-mail address).
You will also see the confirmation page. If you did not receive our confirmation email, please check your junk/spam mail, in case
our email was mistakenly block. You can contact us
to confirm that we have received your order.
I have submitted my order more than once.
If we receive duplicate orders, we will accept the last order submitted. You can
contact us for any clarification.
I have submitted more than one (1) order, to add some products.
In case you submitted a second, third etc. order, your orders will be combined.
You can add/remove products from your order at any time, provided that your order has not been shipped yet.
Using the Shopping Cart:
How does your shopping cart work?
Our shopping cart is design for use in most of the web browsers and platforms.
To add a product to your shopping cart, you simply press the shopping cart button below or next to that product.
Shopping Cart button:
After you press this button, the product will be added in your shopping cart and you will be redirected to the "My Shopping Cart" page, showing the list of
the CD/DVD/LP products you have in your cart. From that window you will be also able to change the quantity, remove an item or proceed to check out.
A small table at the right of our Web pages, is also showing the cost and total number of items your shopping cart contains.
You can see your shopping cart details, in the "My Shopping Cart" page. When you have
finished shopping, you can press the "Check Out" button, or go directly to the "Order Form".
(Note: The shopping cart will empty, when you leave studio52.gr or if the web browser is inactive for more than 20 minutes)
The shopping cart does not work properly. What can I do?
If for any reason the shopping cart does not work properly, you can send us your order directly through the "Order Form", by entering the CD/DVD/LP code(s)
you wish to order, in the "Product Code" fields of the form. You can also send us your order via e-mail, phone or fax.
Please, report any problem you experience with the Shopping Cart, through our Report An Error page.
Order Form Troubleshooting:
The products I added in my shopping cart are not listed in the Order Form.
It is possible that your shopping cart is empty. If you left studio52.gr or your web browser was inactive for more that 20 minutes, then your shopping cart is possibly
empty. To check this, you can go to "My Shopping Cart" page.
If your shopping cart does contain products and some or all are not shown in the Order Form, then it is possible that a server error has occurred. This error usually
occur for only a short time. You can return to our Web site and try again later, or send your order by e-mail, phone or fax.
Did my Order go through?
After completing and submitting the Order Form, you will receive and automatic confirmation e-mail (if you have submitted an e-mail address).
You will also see the confirmation page. If you did not receive our confirmation email, please check your junk/spam mail, in case
our email was mistakenly block. You can contact us
to confirm that we have received your order.
I re-submitted my order because of an error in the first submission.
If we receive duplicate orders, we will accept the last order submitted. You can
contact us for any clarification.
I submitted more that one orders because I wanted to include more products.
In case you submitted a second, third etc. order, your orders will be combined.
You can add/remove products from your order at any time, provided that your order has not been shipped yet.
The Order Form keeps looping back, when I press the "Submit Order".
Please, be sure that you have entered all the necessary fields of the form (Full Name, Address, Post/Zip Code, City, State, Country, e-mail and/or telephone number).
If you receive an error message, after the page loops back, this means that one or more required fields in the form have not been filled in correctly.
If you have filled in all the required fields and the page keeps looping back, then it is possible that a server error has occurred. This error usually occur for only
a short time. You can return to our Web site and try again later, or you can send us your order by any of the other Ordering Methods.
Please, report any problem you experience with the Order Form, through our Report An Error page.
Ordering Methods:
You can send us your order, with one of the below methods:
1. Using our online Order Form.
2. Sending us your Order by Fax at (+30) 2310251178.
You can use our 'ready to print' order form.
3. Ordering by Telephone.
Call us at (+30) 2310279688 and give us your order.
4. Sending us your Order by e-mail.
Send us via e-mail at orders@studio52.gr then below information:
á) Shipping Information:
Full Name, Address and Address Number, Post/Zip Code, City, Country
â) Payment Method your prefer:
Payment on Delivery, Credit/Debit Card, Western Union, Bank Deposition or PayPal
ã) Shipping Method your prefer:
Standard International Shipping or
Express International Shipping or
Courier/Express International Shipping
ä) Your order:
The product codes for the CD, DVD, LP you wish to order.
For details about shipping rates see our "Shipping Expenses" Web page.
For details about payment methods, see our help page "Payment Help Center".
For details about shipping methods, see our help page "Shipping Help Center".
Checking Your Order Status:
How can I check my Order Status?
As soon as we receive and process your order, we will send you via e-mail your Order Status. You can also ask us to send you via e-mail, your Order Status at any time.
To do this, just send us your request via e-mail at orders@studio52.gr including in the subject of your e-mail
the order ID number.
Changing / Canceling an Order:
How can I change or cancel an order after it has been placed?
You can change or cancel any order that has not yet been shipped, by sending us your request via e-mail at orders@studio52.gr.
In the e-mail subject, please write the ID number of your order and the nature of your request (Change or Cancel).
If you need further assistance, do not hesitate to contact us.
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